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1. How do I get a street light that is out fixed?

All residents are strongly encouraged to please report burned out street lights, or lights on all day long, by calling the customer service telephone number on your own individual electric bill or go to www.firstenergycorp.com. Report the utility pole number (Example: NP786E) found on the tag at “eye height,” and its location (Example: corner of Livingston Avenue and Fourth Street or # XYZ Springfield Avenue).

2. Can I connect my sump pump to my sewer pipe, or pump it into the washbasin?

Connection of sump pumps to the sanitary sewer is illegal. When your sump pump is connected to the sanitary sewer system, that water has to be treated because it combines with sewage. This unnecessarily increasing the flow into the treatment plant and increases the cost of treatment. All sump pumps should be piped to the street, preferably into the storm sewer, to keep treatment plant cost down.